Support

Questions? We have answers.

Do you offer content creation and management services?

Yes, we do! Our creative team of Instagram influencers and social media professionals will be happy to assist you with this. Just contact us and let us know what you’re looking for.

Are there any requirements for your services?

Yes. Your account has to be at least 90 days old and you should have a minimum of 100 followers and 9 posts.

What’s special about SocialGrowth.co?

Well, we are real people and practitioners in Social Media. Many of us have Instagram profiles with a five and six figure reach. With us you will be assisted by Instagram influencers.

Am I buying fake-followers here?

No, a targeted and engaged audience can’t be bought, that’s why any sort of buy-instant-followers product is virtually worthless.

Why can’t I follow any more people?

Instagram has follow limits. Currently you can follow a maximum of 7500 people. If this is the case we will unfollow accounts in order to perform our services.

Will I unfollow any of my friends?

Not necessarily. If you wish, we can safely store all the profiles you currently follow in a whitelist. This means they will never be touched. You can select this option in the register process.

Alternatively, you can just let us know your favorites and we will whitelist them individually. After you register with us, simply reply to our welcome email and let us know the profiles.

Why is it going so slow?

Instagram has limits on how many actions can be performed in an hour. This includes comments, likes and following people. We do not want your account to be damaged or banned from Instagram, which is why we keep our rate a lot lower than the hourly limit. This is just for your safety and our service is still efficient and highly effective.

How do you know that you can grow my Instagram account?

Our team consists almost entirely of Instagram influencers and social media professionals with years of experience. We are real practitioners and most of us have successful social media accounts with five and six figure reach. After registering with us you will benefit from our experience immediately. We’re looking forward helping you grow on Instagram.

Do you post, comment or direct message through my account?

No, we believe that commenting and direct messaging should solely be done by the account owner, which is why we would never post anything that wasn’t composed by you. However, if you need help with content creation, contact us and our team is more than happy to assist you.

Is a refund possible?

Yes, we offer a refund within the first 24h after purchase. Simply contact us.

Why do you need my Instagram password?

Because the account manager assigned to you will work alongside you on your account, which means they’ll need access to your account. Don’t worry: sensitive data is stored encrypted and communication is carried out via SSL encrypted services.

What about safety?

We care about the safety and security of all of our clients, and we take this issue very seriously. We manage many high profile accounts with a combined reach of many million followers and we’ve never experienced an issue with security, timeouts or bans.

Who is my account manager?

We are a team of Social Media experts who manage several five and six figure accounts on Instagram. Your account manager will be familiar with other profiles from your niche and will make sure you attract the right audience.

Having trouble finding what you are looking for? Email us and we will get back to you quickly!

Need Help?
Get In Touch

Whether you’re after some help or just want to say hello, we would love to hear from you! Email us below and we’ll get back to you quickly.

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